Services

• Discovery

  Research and Discovery
  Every digital experience is different, and we approach each project accordingly. We start the discovery process by asking great questions and listening closely.  In order to help you plan where you are going, we need to first learn where you’ve been.

  During this phase we’re often drawing and documenting our findings.  Mind maps, requirement lists and system diagrams are created and iterated upon.  In some cases, we may create an early prototype of a feature or piece of functionality to test if a working theory or a specific technical stack will work as we planned it.

• Planning

  UI/UX Planning
  Our UI and UX planning process is customized to the needs of each project.  In some cases, there is work to do to understand the audience and what type of content and overall experience is most appropriate.  User interviews and focus groups are organized so that we can develop user personas and journey maps.

  Once we understand who our audience is, planning turns towards the story we are trying to tell and the content (and functionality) needed to tell it.  High and low-fidelity wireframes, journey maps and in some cases early functional prototypes are created to vet ideas and provide a solid starting point for the design team.

• Design

  Visual Design
  We went to school for this.  Received many degrees and accreditations.  Now we design for startups, small and medium size businesses, and globally recognized brands.  We are professionally trained and experienced in logo and branding design, user interface (UI) design and traditional print marketing material design.

  From style guides and logos to website pages and app UI, our eclectic mix of designers have all things design moving forward.  We design across industries, including entertainment, technology, travel, logistics and consumer goods.

• Development

  Development and Integrations
  Our team is full-stack.  We most often build custom experiences, that is websites and applications for desktop, mobile and wearable devices.  We also take over websites and apps that another group created.  We develop on and around common open source e-commerce and content management systems (CMS) as well as build our own custom systems.  We develop stand-alone websites and apps as well as ecosystems that require custom integrations and the use of 3rd party systems.

• Quality

  Quality Assurance (QA)
  The testing we do is paramount.  It evaluates a website or app’s compliance with requirements and tests how all of the individual components work together.  Our testing process generally includes functional testing, integration testing, cross browser (and device) testing and load testing.  Our QA team is tightly aligned with the design and development teams, from alpha reviews to the final production release.

• Marketing

  Marketing & Analytics
  For nearly all of the projects we are involved with, there is a marketing, analytics or general support program in place post-launch.  We are your partner and aim to further enhance and optimize your website or app experience.  Some of our clients are in need of general maintenance and dashboards to keep content fresh, products updated and to keep systems up-to-date and secure.  While others require analytics, content creation and amplification by way of search, social, email and influencers.